Privacy Policy

Last Updated: [20 Mar 2025]

Our Company AEMAAM ‘Sialkot Sports and Clothing’ Exports is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, place orders, or interact with our services. By using our website, you agree to the terms outlined below.

Who we are

Our website address is: http://sialkotsportsandclothingexports.aemaam.com.pk.


1. Information We Collect

We collect:

  • Personal Data: Name, email, phone number, shipping/billing address, payment details (credit card, PayPal), and order history.

  • Non-Personal Data: Browser type, IP address, device information, and cookies (see Section 7).

  • Customization Details: Design files, logos, and instructions for product customization.

Jurisdiction-Specific Notes:

  • EU (GDPR): We process data based on your consent (e.g., marketing) or contractual necessity (e.g., order fulfillment).

  • California (CCPA): Categories of personal information collected are listed above.

  • Brazil (LGPD): Data is collected for specific, lawful purposes.

  • Australia (Privacy Act 1988): We comply with the Australian Privacy Principles (APPs).


2. How We Use Your Information

  • Process orders for sportswear, gloves, bags, and other products.

  • Communicate about orders, shipping (via DHL/FedEx), and customer support.

  • Improve our website, products, and services.

  • Send promotional emails (opt-out anytime using the unsubscribe link).

  • Comply with legal obligations (e.g., tax, export regulations).

  • If you request a password reset, your IP address will be included in the reset email.

Jurisdiction-Specific Notes:

  • EU (GDPR): We rely on legitimate interest (e.g., order processing) and consent (e.g., marketing).

  • California (CCPA): We do not sell your personal information.

  • Brazil (LGPD): Data is used only for disclosed purposes.


3. Data Sharing

We share your information with:

  • Payment Processors: Banks, Payoneer, PayPal, Stripe, or bank transfers.

  • Shipping Partners: DHL, FedEx, or local carriers.

  • Design Teams: To fulfil customization requests.

  • Legal Authorities: When required by law. 

Jurisdiction-Specific Notes:

  • EU (GDPR): Third parties comply with GDPR safeguards (e.g., EU Standard Contractual Clauses).

  • Australia: We notify you if data is disclosed overseas.

  • Brazil (LGPD): Data sharing is governed by contractual obligations.


4. International Data Transfers

Your data may be transferred to:

  • Pakistan (our headquarters).

  • USA, EU, Brazil, Australia, and other regions where our partners operate.

Safeguards:

  • EU (GDPR): Transfers outside the EU use Standard Contractual Clauses or adequacy decisions.

  • Brazil (LGPD): Transfers comply with LGPD’s adequacy requirements.

  • Australia: We take reasonable steps to protect overseas data transfers.

 

5. Your Rights

Depending on your location, you may:

RightEU (GDPR)California (CCPA)Brazil (LGPD)Australia
Access/Request Data✔️✔️✔️✔️
Correct Data✔️✔️✔️✔️
Delete Data✔️✔️✔️
Opt-Out of Marketing✔️✔️✔️✔️
Object to Processing✔️✔️

To exercise these rights, contact us at [aemaamsportsandclothing.intl@gmail.com]  or  [https://sialkotsportsandclothingexports.aemaam.com.pk/contact-us/].

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

6. Data Security

  • SSL encryption for secure transactions.

  • Payment details processed via PCI-compliant gateways (we do not store credit card data). 

  • If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

  • For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Jurisdiction-Specific Notes:

  • Australia: We comply with the Notifiable Data Breaches (NDB) scheme.


7. Cookies & Tracking

  • We use cookies for functionality, analytics, and ads.

  • Manage preferences via browser settings or our cookie consent banner.

  • If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

  • If you visit our login page, we may set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

  • When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies may last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

  • If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Jurisdiction-Specific Notes:

  • EU (GDPR): Consent is obtained via a cookie banner.

  • California (CCPA): Opt-out of cookie-based sales [here].

8. Comments

  • When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
  • An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
  • Visitor comments may be checked through an automated spam detection service

9. Media

  • If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

10. Embedded content from other websites

  • Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
  • These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

11. Children’s Privacy

We do not knowingly collect data from individuals under:

  • 13 (USA – COPPA)

  • 16 (EU – GDPR)

  • 12 (Brazil – LGPD)

  • 18 (Australia)


12. Policy Updates

Updates will be posted here. Significant changes will be notified via email.


13. Contact Us

For questions or to exercise your rights:

  • Email: aemaamsportsandclothing.intl@gmail.com

  • Address:  Hadi Town Sialkot, Pakistan

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